Explainaloud

Terms of Service

Effective July 29, 2026.

These Terms are a binding agreement between you and Explainaloud (“Explainaloud”, “we”, “us”) covering your use of the Explainaloud website and service (the “Service”). By checking the acceptance box at signup, or by using the Service, you agree to them. If you do not agree, do not use the Service.

Our Privacy Policy explains what personal information we handle and is incorporated into these Terms by reference.

1. Who may use Explainaloud

You must be at least 13 years old to hold an account. If you are under the age of majority where you live, you may use the Service only with the involvement of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use of it.

You may not use the Service if you are barred from doing so under applicable law, or if we have previously terminated your account for breach of these Terms.

2. Your account

You are responsible for the credentials used to access your account and for everything done through it. Give us accurate information when you sign up, keep it current, and tell us promptly at jovanny.shek@gmail.com if you believe your account has been accessed without your permission.

Accounts are personal to you. Do not share, sell, or transfer an account to anyone else.

3. What the Service does — and what it does not

Explainaloud records you explaining a topic out loud, transcribes what you said, and uses automated systems, including third-party artificial intelligence models, to score the explanation and identify gaps in it.

Scores, feedback, and gap analysis are generated automatically and will sometimes be wrong. They are a study aid and nothing more. They are not an assessment of your ability, not a substitute for instruction from a qualified teacher, and not academic, medical, legal, financial, or professional advice. Do not rely on the Service as your only measure of whether you understand something.

Speech recognition accuracy varies with your microphone, your surroundings, your accent, and your speech patterns. We do not warrant that any transcript is accurate or complete.

You are responsible for complying with the rules of your school, university, or institution. Using a study tool may be restricted in some academic contexts, and that is between you and your institution.

4. Plans, billing, and cancellation

The Service offers a free plan and a paid “Pro” plan. The free plan includes recordings of up to 3 minutes and a limited number of topics per day. Pro costs $9.99 per month, includes recordings of up to 5 minutes, a higher daily topic limit, and unlimited recordings. Current limits are shown on the pricing section of our home page and inside the app.

Payments are processed by Stripe. We do not receive or store your full card number. Your use of Stripe’s checkout is additionally subject to Stripe’s own terms.

Pro is a recurring subscription. Unless you cancel, it renews automatically each month and your payment method is charged the then-current price plus any applicable tax. You authorise that recurring charge when you subscribe.

You may cancel at any time from the billing settings in your account. Cancellation takes effect at the end of the billing period you have already paid for; you keep Pro features until then. Except where required by law, payments are non-refundable and we do not provide partial refunds for unused time.

We may change prices. We will give you notice before a price change takes effect for your subscription, and the change will apply only to billing periods beginning after that notice. If you do not accept the new price, cancel before it takes effect.

If a payment fails, we may retry it and may suspend or downgrade Pro features until payment succeeds.

5. Your content

“Your Content” means the audio you record, the transcripts produced from it, the topics, notes, and source material you add, and anything else you submit to the Service.

You keep ownership of Your Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, and display Your Content, and to send it to the third-party processors described in our Privacy Policy, strictly for the purpose of operating and improving the Service for you. This licence exists so we can run the product; it ends when you delete the content or your account, except for backups pending deletion on our normal cycle.

We do not sell Your Content, and we do not use it to train our own or any third party’s AI models.

You are responsible for having the rights to whatever you submit. Do not upload material you do not have permission to use, and do not record another person’s voice without their consent — some jurisdictions make that a criminal matter, not merely a breach of these Terms.

6. Acceptable use

You agree not to:

  • break the law, infringe anyone’s rights, or use the Service to harass, threaten, or harm anyone;
  • upload malware, or attempt to gain unauthorised access to the Service, other accounts, or the systems behind them;
  • probe, scan, overload, or otherwise interfere with the Service or the infrastructure it runs on;
  • scrape the Service, or use bots or automated means to create accounts or generate activity;
  • circumvent usage limits, rate limits, paywalls, or plan restrictions, including by creating multiple accounts to do so;
  • resell, sublicense, or make the Service available to third parties as your own;
  • reverse engineer or attempt to extract the source code or underlying models of the Service, except to the extent that restriction is unenforceable by law.

7. Availability and changes

The Service is provided on an evolving basis. We may add, change, or remove features, and we may impose or adjust usage limits. We may need to suspend the Service for maintenance or for reasons outside our control. We do not guarantee any level of uptime.

Some features depend on third-party providers. If one of them changes or becomes unavailable, the corresponding feature may change or stop working.

8. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your account if you materially breach these Terms, if we are required to by law, or if your use poses a risk to the Service or to other users. Where it is reasonable and lawful to do so, we will give you notice first.

If we terminate your paid subscription without cause, we will refund the unused portion of the period you have paid for. Sections 5, 9, 10, 11, and 12 survive termination.

9. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any score, transcript, or piece of feedback will be accurate.

Some jurisdictions do not allow the exclusion of certain warranties. In those places, the exclusions above apply only to the extent permitted, and you may have rights that these Terms cannot take away.

10. Limitation of liability

To the fullest extent permitted by law, Explainaloud will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, revenue, goodwill, or academic or professional opportunity, arising out of or relating to your use of the Service, whether based in contract, tort, or any other theory, even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, or (b) US$50.

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, or for death or personal injury caused by negligence.

11. Indemnity

You agree to indemnify and hold harmless Explainaloud from any claim, demand, loss, or expense (including reasonable legal fees) brought by a third party and arising from Your Content, your use of the Service, or your breach of these Terms or of any law or third-party right.

12. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. You and we submit to the exclusive jurisdiction of the courts located there, except that either party may seek injunctive relief in any court of competent jurisdiction.

If you are a consumer resident in a jurisdiction whose law entitles you to bring proceedings locally, or grants you protections that cannot be waived by agreement, nothing here removes that right.

Before filing a claim, please contact us at jovanny.shek@gmail.com. Most disputes can be resolved that way.

13. Changes to these Terms

We may update these Terms. When we do, we will change the effective date at the top. If a change is material — for example, one that reduces your rights or expands your obligations — we will give you reasonable notice by email or in the app before it takes effect. Continuing to use the Service after that date means you accept the updated Terms. If you do not accept them, stop using the Service and delete your account.

14. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest stays in force and the unenforceable part is limited to the minimum extent necessary. Our not enforcing a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to a successor in connection with a merger, acquisition, or sale of assets.

15. Contact

Questions about these Terms: jovanny.shek@gmail.com.

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